Terms & Conditions

Last Updated: 09 August 2025

Welcome to Aarambh Jewellery (“we”, “our”, “us”). By using our website www.aarambhjewellery.in, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

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  1. Orders & Payments
    • Orders can be placed directly through our website.
    • Prices are listed in INR and include applicable taxes unless stated otherwise.
    • We accept multiple payment methods via secure payment gateways.
    • Cash on Delivery (COD) is available in select areas with applicable charges.

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  1. Shipping & Delivery
    • Orders are usually processed within 2 working days and delivered in 3–7 business days after dispatch (excluding weekends and public holidays).
    • Free shipping on orders above ₹1000 within India.
    • For international orders, please contact +91 81441 61899 for shipping charges.
    • We are not responsible for delays caused by courier partners, customs, or situations beyond our control.

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  1. Returns, Refunds & Exchanges
    • We accept returns only if the product is damaged or wrong item received.
    • A 360° opening video of the package is mandatory for return/refund requests.
    • Requests must be made within 10 days of receiving your order.
    • Customers are responsible for return shipping charges unless the error is ours.
    • For full details, please refer to our Return & Refund Policy page.

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  1. Product Information
    • We strive to provide accurate descriptions and images of our products.
    • Minor color or design variations may occur due to screen settings or handmade nature of some jewellery.
    • Prices and availability are subject to change without notice.

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  1. Limitation of Liability

We are not liable for:
• Damages due to misuse, mishandling, or lack of care for jewellery
• Delays caused by third-party couriers or customs
• Losses due to incorrect delivery information provided by the customer

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  1. Privacy

Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use, and protect your information.

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  1. Contact Us

For questions or concerns regarding these Terms & Conditions, contact us:

📧 Email: aarambhjewellery644@gmail.com
📱 Phone: +91 77355 52431 / +91 81441 61899
🌐 Website: www.aarambhjewellery.in